1. Acceptance of Terms

By accessing and using the Jensen Estate Buyers website, submitting information through our forms, receiving text messages from us, or using any of our services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Description

Jensen Estate Buyers is a jewelry evaluation and purchasing service. We offer free evaluations of gold, jewelry, and estate items, and we purchase items that meet our criteria. Our services are available online through our website, via phone, and in-person at our location in Hudsonville, Michigan.

3. SMS Text Message Services

Opt-In Consent

When you submit your phone number through our website form or other channels, you will be presented with a separate, optional checkbox to consent to receive SMS text messages from Jensen Estate Buyers. This checkbox is not pre-checked and must be actively selected to opt in. Your consent to SMS messaging is separate from other communication channels. By opting in, you expressly consent to receive SMS text messages regarding your inquiry, evaluation request, and appointment scheduling. You understand that message and data rates from your mobile carrier may apply.

Message Content and Frequency

Text messages from Jensen Estate Buyers will include information about your evaluation request, appointment confirmations, status updates, and other customer service communications. Message frequency varies based on your specific inquiry and may range from one to several messages.

Opt-Out Instructions

You can opt out of text messages at any time by replying “STOP” to any message from Jensen Estate Buyers. You may also contact us directly at 616-797-3000 or info@JensenEstateBuyers.com to request removal from our SMS list. Once you opt out, we will no longer send you text messages, but this will not affect your existing inquiry or evaluation process.

HELP Command

For help or additional information about our SMS services, reply “HELP” to any message from Jensen Estate Buyers. You will receive information on how to use our texting service and how to contact us.

Carrier Liability

Standard SMS message and data rates from your mobile carrier may apply. Jensen Estate Buyers is not responsible for any charges imposed by your carrier. You are responsible for maintaining an active phone number and adequate service with your mobile carrier.

4. Information Collection and Use

When you submit information to Jensen Estate Buyers, you authorize us to collect and use that information in the following ways:

• To respond to your inquiries and process your evaluation request
• To contact you via text message, phone, or email
• To schedule appointments and provide follow-up services
• To improve our services and customer experience
• To comply with legal and regulatory obligations

5. Data Protection and Privacy

Jensen Estate Buyers is committed to protecting your personal information. Your data will not be shared with third parties for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties or affiliates. For detailed information about how we collect, use, and protect your personal information, please refer to our Privacy Policy.

6. Website and Online Services

Your use of our website is subject to the following conditions:

• You will not use our website for unlawful purposes or in violation of these Terms
• You will not interfere with or disrupt the integrity or performance of our website
• You will not attempt to gain unauthorized access to our systems or services
• You are responsible for maintaining the confidentiality of any login credentials

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, track website performance, and deliver targeted advertising. By using our website, you consent to the use of these technologies. You may manage cookie preferences through your browser settings.

8. Google Ads and Analytics

We use Google Ads and Google Analytics to advertise our services and understand how you interact with our website. Google uses cookies and pixel tags to track your activity across websites. By using our website, you consent to Google’s collection and use of this data for advertising purposes. You can opt out of Google’s remarketing by visiting https://myaccount.google.com/ads or adjusting your browser settings.

9. Meta (Facebook/Instagram) Ads and Remarketing

We use Meta platforms (Facebook and Instagram) to advertise our services and show you relevant ads based on your online behavior and interests. Meta uses the Meta Pixel to collect data about your interactions with our website. By using our website and Meta’s services, you consent to this data collection. You can manage your ad preferences through your Meta account settings at https://www.facebook.com/policies/

10. Intellectual Property Rights

All content on the Jensen Estate Buyers website, including text, graphics, logos, images, and software, is the property of Jensen Estate Buyers or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or transmit any content without our written permission.

11. Service Limitations and Disclaimers

Jensen Estate Buyers provides services on an “as-is” basis without warranties of any kind. We do not guarantee:

• That we will purchase any items you submit for evaluation
• Specific pricing or valuations for items
• Uninterrupted or error-free service
• That your data will be secure or that services will meet your specific needs

12. SMS Delivery Limitations

Jensen Estate Buyers is not responsible for any delays, failures in delivery, or other issues related to the transmission or receipt of text messages. Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed. By subscribing to our SMS services, you acknowledge and agree that Jensen Estate Buyers will not be liable for any damages, losses, or injuries arising from delays, non-delivery, or technical issues with text messages.

13. Limitation of Liability

To the fullest extent permitted by law, Jensen Estate Buyers will not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services, including damages for loss of profits, data, or business interruption.

14. Changes to Terms

Jensen Estate Buyers reserves the right to modify these Terms and Conditions at any time. Changes will be posted on our website with an updated “Effective Date.” Your continued use of our services following any changes constitutes your acceptance of the new terms.

15. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of laws principles.

16. Dispute Resolution

Any disputes arising from these Terms and Conditions or your use of our services shall be resolved in the state and federal courts located in Ottawa County, Michigan, and you consent to the jurisdiction and venue of these courts.

17. Contact Information

If you have questions about these Terms and Conditions or any of our services, please contact us:

By accessing and using Jensen Estate Buyers’ services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.